Contracts

Contract lifecycle management (CLM)

Managing a commercial agreement from drafting through negotiation, execution, amendment, renewal and expiry.

For incentive programmes CLM is not document storage — it is the front door. The agreement defines the rules the engine will run, so the executed version and the running configuration must be the same thing rather than two representations somebody keeps in sync.

Where they are separate, drift is inevitable: an amendment is agreed by email, applied to the document, and never applied to the configuration. Every transaction after that point is accrued on terms nobody signed.

Related terms

Redline

Proposed changes to a contract shown inline with attribution, so each party can see exactly what the other altered.

e-Signature

Legally binding electronic execution of an agreement, with the signing order, identity and timestamp recorded.

Contract drift

The divergence between the terms actually signed and the terms the systems are operating on.

Amendment

A formal change to an executed agreement, creating a new version with its own effective date.

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