Unclaimed entitlement
“The threshold was crossed. Nobody raised the claim.”
Financially
Volume crossed a tier, a growth kicker or a lump-sum threshold and nobody raised the claim before the agreement window closed. It runs in both directions. Buy-side it is pure margin — earned from a supplier, never invoiced, quietly written off at year end. Sell-side it is the mirror image: an entitlement a customer earned that was never accrued, which returns months later as a retrospective claim settled in full because nobody can still prove what was actually due.
Technically
The agreement terms live in a PDF in a shared drive, not in a system that can evaluate them against the transactions that earn them — purchases on the buy side, sell-through on the sell side. There is no engine watching the threshold, so no event fires when it is crossed. Discovery depends on a person remembering.
- Typical cost
- 0.3% – 1.1% of purchase spend
- Benchmark
- Best-in-class recover >98% of earned entitlement within one claim cycle.
How it closes: Agreement terms become executable rules on both sides of the trade. The accrual engine evaluates them nightly against real transactions and raises the claim — or the liability — itself.
See the module →